Basic Email Settings

You will need the settings to configure your email client.

While each client is different in its layout and verbiage, there is still a basic set of information that the email client will need.


This information is standard and applies to all email clients, including Mac. 

The path to get to these settings will differ between the different programs.


Standard email settings

The following are the common settings.  Note that you will need to change "" to your domain name.

  • Incoming Server:
  • Outgoing Server:
  • Username: Your full e-mail address
  • Password: Your e-mail account password
  • Incoming Port: POP3 110 or IMAP 143
  • Outgoing Mail server (SMTP) Port: 587
  • SSL: NO
  • SMTP Authentication Required
  • Secure Authentication or SPA needs to be turned off

Changing MS Outlook Settings

IF your domain has been moved to a new server on the host service, you may need to change your email settings to be able to send and receive emails.

This guide relates specifically to MS Outlook 2010, but the process will be similar for all vresions of Outlook...  the terms may change slightly, and the menu path to the edit account may be different, but the actual process will be similar.

You need to change the "Incoming Mail Server"  and "Outgoing Mail Server" fields.


MS Outlook 2010 Process


1.   Access the "Accounts" area by clicking on the "File" item on the Top Menu. You will see the following image:

change accounts 1


2.   Click on the "Account Settings" button circled.  You will then see the folloiwing screen:

change accounts 2


3.   Click on the "Account Settings" button circled.  You will then see the folloiwing screen:

change accounts 3


4.   Click on the account you want to edit and then click on the "Change" button (both circled).  You will then see the folloiwing screen:

change accounts 4



 This is where it gets interesting.


1.   In my example screen above, you will see that there is a specific IP address in both the "Incoming Mail Server" and "Outgoing Mail Server". Currently (November 2013), this is

It is normally bad practice to use a specific IP address as I have done.

2.   A better way to do it is to enter  (or, for BOTH these fields, replacing "domain" with your own domain name of course.

For example, I would use   Doing it this way avoids the need for the specific IP address.

3.   You can then click on the "Test Account Settings" button, which will try to send and receive a test email.

4.   If that doesnt work use the IP address as I have done.....   use the same one (  This is current as at November 2013, but if the servers change again, the ip address will have to be updated.

5.   These two fields are the only ones you will need to change.

6.   Click on the "Next" button and click through to the end.

7.   Contact me if you are having any trouble. We will get onto a Skype / Teamviewer session so that I can see your screen and help resolve the issue.


Additional Information.

 You shouldn't need this, but it's just extra info just in case.

User Information: Your Name: Insert your full name here. This name will appear on all your sent email.

Email Address: Put in your full email address, for example kevin

Server Information: Account Type: Select POP3 if you want the emails to be downloaded to Outlook. Select IMAP if you want the emails to remain on your hosting server.

Incoming Mail Server: If your domain is pointed to InMotion the incoming mail server is

Outgoing Mail Server: This will be the same as your Incoming Mail Server,

Login Information: User Name: This will be your full email address. For example, kevin

Password: This is the password for the email account you listed above.

Next click on the "More Settings..." button and make the following modifications:

Outgoing Server Tab: On the outgoing Server Tab, make sure that "My outgoing server requires authentication" is checked, as well as "Use same settings as my incoming mail server"

Advanced Tab: By default you do not need to change anything here, however if you are having trouble sending email then you can change the port settings here.

Click "OK" to get back to the Account Settings screen, and then click on "Next."